FAQ's

What is your Return Policy?

11Eleven's Like to hold up to our products, so we have established a 30 day return policy. 

What does the return policy include?

The return policy include ant defects in the material such as a hole or misprint. If you would like to exchange for the correct size if you ordered the wrong one. If you are overall unsatisfied with the product. The product has to be in like new condition, no excessive or fading is accepted.

How will the money be refunded? 

We will try our best to get your money back to you in a timely manner and it will be returned to its perspective way of paying. 

How long is shipping?

Great question! When paying with regular debit cards, processing depends on your bank processing with the merchant account. Normally takes up to 15-20 business days after payment being processed.

When paying with PayPal processing and shipping can be as early as 10 business days